Frequently Asked Questions

• How long does it take to produce an album?

  Typically, album production is completed within 2 days. However, during peak seasons, we recommend reaching out to us for more accurate timelines.

• Is shipping really that fast?

  Since partnering with DHL, we’ve experienced consistently fast shipping times. Albums have been delivered to Switzerland, Germany, and France in as little as one day, and to the United States within two working days—often ahead of the estimated 5-7 days.

• Do you work with professional photographers?

  • Yes, we do! There are significant benefits for professional photographers. Feel free to contact us at sales@pixmig.com for more information.

• Can I order a sample album?

  • Yes, if you’re a professional photographer. Please email us at sales@pixmig.com to inquire.

• I’m torn between Glossy and Silk paper. How do I choose?

  • It comes down to personal preference. Generally, glossy paper (Album HD) is better for everyday use, while silk-textured paper is ideal for special occasions like weddings, engagements, and anniversaries.

• How customizable are your albums?

  • We provide extensive customization options to help you create something truly unique. If you have the volume to support it, we’d love to collaborate on designing a fully personalized album line tailored to your vision.

• Can I submit my own pre-designed spreads?

  • Absolutely! Just get in touch with us for size specifications and safe margin guidelines before starting your design.

• Do you offer color correction services?

  • Yes, we do! You can also download our Fuji DP II ICC profiles to help streamline the process.

• Do you offer discounts for bulk orders?

  • We do offer discounts for bulk orders. Please contact us via online chat or email us at sales@pixmig.com to discuss further.

• Can I upload my own design for engraving or foiling?

  • Yes! Simply share a link to your design, and our team will create a mock-up before printing. You can also explore various design options within our editor.

• Do you offer designing services?

  • Yes we do. For 10€ you get a designer assigned to your project and Three (3) revisions.

• Why choose Pixmig?

  • We are committed to delivering top-tier quality. With over 60 years of experience in photography and handcrafted albums, our family-run business ensures unmatched expertise and attention to detail.