As of May 2022 we only use DHL for international shipments. Currently we have no restrictions in place, meaning we ship to every possible country that is covered by DHL.

Europe official delivery time is 5 days the most, but with our experience it never goes beyond 2 days.

US & Canada official delivery time is 5-7 days, but here also we have noticed a quicker delivery times, meaning sometimes the package has been delivered in 48 hours or quicker.

The rest of the world, shipping times vary, but it should never be more than 7 days, excluding weekend days.

Shipping fees include handling and packaging fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

The most fragile item that we deliver is the Wooden Photobook, and we take care that the package is extremely well protected, which in return will require more time unwrapping, but we think this is totally worth it.

In any case, if an item is broken, damaged or unusable we will require that you send us a few images to confirm the damage and if it is delivery company issue we will replace it immediately.

Please write us at sales@pixmig.com if you have any question.